{"id":8679,"date":"2022-11-18T08:32:46","date_gmt":"2022-11-18T08:32:46","guid":{"rendered":"https:\/\/totospets.com\/cesto-postavljana-pitanja\/"},"modified":"2025-04-26T11:43:52","modified_gmt":"2025-04-26T11:43:52","slug":"cesto-postavljana-pitanja","status":"publish","type":"page","link":"https:\/\/totospets.com\/hr\/cesto-postavljana-pitanja\/","title":{"rendered":"\u010cesto Postavljana Pitanja"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8679\" class=\"elementor elementor-8679 elementor-481\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cf3c37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cf3c37\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-be1fa6b\" data-id=\"be1fa6b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0094493 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"0094493\" data-element_type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Nudite li kakve popuste ili promocije za kupce koji prvi put kupuju? \ud83c\udf89<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p class=\"\" data-start=\"42\" data-end=\"416\">Da, nudimo poseban popust za kupce koji prvi put kupuju! Ostvarite 10% popusta na svoju prvu kupnju uz kod <strong>TOTO10<\/strong>. Napominjemo da se ovaj kod ne odnosi na proizvode koji su ve\u0107 na sni\u017eenju, a razli\u010diti popusti se ne mogu kombinirati. Na\u0161 veseli psi\u0107 Toto sretan je \u0161to vas mo\u017ee pozdraviti i zahvaljuje vam na podr\u0161ci u ostvarivanju svojih snova. Sretna kupovina!<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">\u0160to je prednarud\u017eba i kako funkcionira?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Ako prilikom odabira proizvoda vidite opciju \"Prema narud\u017ebi\" to zna\u010di da je proizvod trenuta\u010dno rasprodan. Ipak, mo\u017eete ga naru\u010diti zajedno s ostalim proizvodima koji vas zanimaju. Odabiranjem proizvoda \"Prema Narud\u0111bi\" tra\u017eite da se proizvod izradi posebno za vas. \u010cim predbilje\u017eeni proizvod stigne u na\u0161e skladi\u0161te, predat \u0107emo ga dostavnoj slu\u017ebi i o tome vas obavijestiti. Vrijeme \u010dekanja za \"Prema Narud\u017ebi\" mo\u017ee biti 7 do 14 radnih dana, ovisno o proizvodu.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Kako mogu pratiti svoju narud\u017ebu nakon \u0161to je poslana? \ud83d\udce6<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p class=\"\" data-start=\"30\" data-end=\"374\">\u010cim va\u0161a narud\u017eba bude poslana, poslat \u0107emo vam e-mail s podacima za pra\u0107enje po\u0161iljke.<br data-start=\"119\" data-end=\"122\" \/>To \u0107e vam omogu\u0107iti da vidite kada se o\u010dekuje isporuka va\u0161eg paketa. Ako vam predvi\u0111eno vrijeme isporuke ne odgovara, mo\u017eete se izravno dogovoriti s dostavnom slu\u017ebom za prikladniji termin. Tako\u0111er, mo\u017eete nas kontaktirati i rado \u0107emo vam pomo\u0107i.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Koliko \u0107u \u010dekati svoju narud\u017ebu? \ud83d\ude9a<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p class=\"\" data-start=\"21\" data-end=\"305\">Sa zadovoljstvom vas obavje\u0161tavamo da sve narud\u017ebe \u0161aljemo iz na\u0161eg du\u0107ana za ku\u0107ne ljubimce u Hrvatskoj. Ako je proizvod dostupan, poslat \u0107emo ga sljede\u0107i radni dan nakon \u0161to zaprimimo va\u0161u narud\u017ebu.<\/p><p class=\"\" data-start=\"21\" data-end=\"305\">Za dostave unutar Europe, o\u010dekivano vrijeme isporuke je 3 do 5 radnih dana.<\/p><p class=\"\" data-start=\"307\" data-end=\"505\">Za narud\u017ebe izvan Europe dostava je mogu\u0107a, a detaljne informacije o vremenu isporuke pru\u017eit \u0107emo vam prilikom obrade narud\u017ebe.<br data-start=\"434\" data-end=\"437\" \/>Napominjemo da tijekom blagdana mo\u017ee do\u0107i do ka\u0161njenja u isporuci.<\/p><p class=\"\" data-start=\"507\" data-end=\"536\">Hvala vam na razumijevanju!<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Kako mogu vratiti proizvod? (nekori\u0161ten i neo\u0161te\u0107en)<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p class=\"\" data-start=\"33\" data-end=\"330\">Prema Zakonu o za\u0161titi potro\u0161a\u010da, roba kupljena na daljinu, tj. roba poslana dostavnom slu\u017ebom, mo\u017ee se vratiti (na vlastiti tro\u0161ak, osim iznimaka *) najkasnije 14 dana od primitka, isklju\u010divo u originalnoj i neozlije\u0111enoj ambala\u017ei s kompletnim priborom na na\u0161u adresu, uz naznaku \u201ePovrat robe\u201d.<\/p><p class=\"\" data-start=\"332\" data-end=\"811\">Kupac mora pisanim putem obavijestiti prodavatelja o otkazivanju narud\u017ebe, a narud\u017eba se smatra otkazanom kada prodavatelj primi pisanu obavijest. U slu\u010daju otkazivanja narud\u017ebe, kupac je du\u017ean na vlastiti tro\u0161ak vratiti proizvod prodavatelju.<br data-start=\"575\" data-end=\"578\" \/>Uz robu koja ispunjava uvjete za povrat, potrebno je prilo\u017eiti jamstveni certifikat ili kopiju ra\u010duna, kao i pisanu obavijest o raskidu ugovora s brojem ra\u010duna na koji mo\u017eemo izvr\u0161iti povrat (u suprotnom ne\u0107emo mo\u0107i obraditi povrat).<\/p><p class=\"\" data-start=\"813\" data-end=\"1031\">Povrat robe isklju\u010duje proizvode na sni\u017eenju, kao i proizvode koji su kori\u0161teni i \/ ili o\u0161te\u0107eni i \/ ili imaju vidljivo o\u0161te\u0107enu ambala\u017eu. Ako je ambala\u017ea o\u0161te\u0107ena ili nedostaju neki dijelovi, povrat \u0107e biti odbijen.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Kako mogu vratiti proizvod? (o\u0161te\u0107en)<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p class=\"\" data-start=\"21\" data-end=\"231\">Imate pravo zamijeniti neispravan proizvod ako se poka\u017ee da kvar nije nastao uslijed nepravilnog kori\u0161tenja, ve\u0107 da je kvar nastao u proizvodnji ili pakiranju. U tom slu\u010daju, povrat robe vr\u0161i se na na\u0161 ra\u010dun.<\/p><p class=\"\" data-start=\"233\" data-end=\"457\">Stavite robu namijenjenu za povrat u originalnu ambala\u017eu i obavezno prilo\u017eite narud\u017ebenicu ili ra\u010dun. Molimo vas da ne zaboravite prilo\u017eiti originalne dokumente jer bez njih, na\u017ealost, nije mogu\u0107e izvr\u0161iti zamjenu proizvoda.<\/p><p class=\"\" data-start=\"459\" data-end=\"692\">Toto's nije odgovoran prema kupcu ili primatelju za manje o\u0161te\u0107enja proizvoda koja su nastala uslijed isporuke robe putem dostavne slu\u017ebe (ako o\u0161te\u0107enja ili manji nedostaci ne utje\u010du na osnovne osobitosti i upotrebljivost proizvoda).<\/p><p class=\"\" data-start=\"694\" data-end=\"1024\">Toto's ne odgovara kupcu, odnosno primatelju, ako tehni\u010dke mogu\u0107nosti kup\u010deve (primateljeve) opreme nisu dovoljni za pravilnu upotrebu proizvoda i ako kupac nepropisno koristi proizvod.<br data-start=\"879\" data-end=\"882\" \/>U slu\u010daju kvara na proizvodu, kupac mo\u017ee raskinuti ugovor samo ako je prethodno dao prodavatelju razuman naknadni rok za ispunjenje ugovora.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Koji su tro\u0161kovi dostave? \ud83d\udcb0<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p class=\"\" data-start=\"21\" data-end=\"296\">Cijena dostave ovisi o zemlji odredi\u0161ta va\u0161eg paketa. Najbolji na\u010din da provjerite cijenu dostave je da unesete svoje podatke za dostavu u ko\u0161aricu, a cijena \u0107e vam se automatski prikazati. Za sva dodatna pitanja, uvijek nas mo\u017eete kontaktirati. Toto je uvijek tu za vas!<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nudite li kakve popuste ili promocije za kupce koji prvi put kupuju? \ud83c\udf89 Da, nudimo poseban popust za kupce koji prvi put&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8679","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/pages\/8679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/comments?post=8679"}],"version-history":[{"count":0,"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/pages\/8679\/revisions"}],"wp:attachment":[{"href":"https:\/\/totospets.com\/hr\/wp-json\/wp\/v2\/media?parent=8679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}